| Heatherton Christian Resource
Centre Inc. (the Church) and our related entities
appreciate that privacy is very important. The Church
has adopted this Privacy Policy as we recognise
the right of people to keep their personal information
private. This Privacy Policy covers the Church's
treatment of personally identifiable information
that we collect or hold. Like many other organisations,
the Church must comply with the National Privacy
Principles contained in the Privacy Act when dealing
with personal information.
1. The
information we collect
The Church
will collect general information about you, such
as your name, address, contact details so the
Church can contact you. We may also collect this
and other types of personal information during
the course of dealing with you, for example when
you wish to obtain goods or services from the
Church, when you register for conferences or events,
and when you participate in Church activities
or complete other forms. The information collected
may include some sensitive information (as defined
by the Privacy Act), such as health information
or information about your beliefs, relevant to
the services or assistance you have requested
from the Church. In the interests of security
and safety, and the comfort of the Church community,
the Church also operates video cameras within
and around some Church premises.
Where practicable,
the purpose for which we collect personal information
will be made clear at the time of collection.
If you do not provide us with certain information
we may be unable to provide you with access to
some of our services or the assistance you have
requested.
Users can
generally visit the Church website without revealing
who they are or other personal information unless
they log on, place an order or register with us.
The Church will not collect any personal information
about visitors to the website except when they
knowingly provide it.
2. How
we use your information
The Church
will use the personal information we collect for
the purpose disclosed at the time of collection,
or otherwise as set out in this Privacy Policy.
We will not use your personal information for
any other purpose without first seeking your consent,
unless authorised or required by law. Generally
we will only use and disclose your personal information
as follows:
(a) to establish
and maintain your involvement with the Church,
including providing you with newsletters;
(b) to provide
the products or services you have requested from
the Church;
(c) to answer
your inquiry;
(d) to register
you for events, conferences or promotions;
(e) to assist
us to make the Church's sites, services and products
more valuable to our community;
(f) for direct
promotion of products or services and to keep
you informed of new developments we believe may
be of interest to you. If we contact you in this
way without obtaining your prior consent, we will
provide you with the opportunity to decline any
further promotional communications;
(g) to third
parties where we have retained those third parties
to assist us to operate the Church and provide
the products or services you have requested, such
as religious education instructors, catering and
event coordinators, promotions companies, transport
providers, health care providers, website hosts
and IT consultants, and our professional advisers
such as consultants, lawyers and accountants.
In some circumstances we may need to disclose
sensitive information about you to third parties
as part of the services you have requested; and
(h) to different
parts of the Church to enable the development
and promotion of other products and services and
to improve our general ability to assist Church
attendees and the wider community.
3. Access
to your information
If you wish
to change personal information that is out of
date or inaccurate at any time please contact
us. After notice from you, we will take reasonable
steps to correct any of your information which
is inaccurate, incomplete or out of date. If you
wish to have your personal information deleted
please let us know and we will delete that information
wherever practicable.
We may refuse
your request to access, amend or delete your personal
information in certain circumstances. If we do
refuse your request, we will provide you with
a reason for our decision and, in the case of
amendment, we will note with your personal information
that you have disputed its accuracy.
4. Security
The Church
will take reasonable steps to keep secure any
personal information which we hold and to keep
this information accurate and up to date. Personal
information is stored in a secure server or secure
files.
The Internet is not a secure
method of transmitting information. Accordingly,
the Church cannot accept responsibility for the
security of information you send to or receive
from us over the Internet or for any unauthorised
access or use of that information.
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